Swedbank in Estonia

Swedbank is the largest bank in Estonia as it has more than 800,000 private and 139,000 business customers

We offer a wide selection of financial services, including accounts, mortgages, insurances, credit cards, loans, pensions and investments, both for private customers and companies. Our goal is to help people and companies keep their finances in order over the long term. We follow three guiding values in all our activities: we are simple, open and caring.

  • We have the largest network of bank representations and ATM-s in Estonia (45 representations and nearly 400 ATM-s); our customers are also able to withdraw cash at 38 stores in rural areas. Our customers have round-the-clock access to their finances through our consultation centre, internet bank and mobile app.
  • We support and participate in various initiatives that help Estonian society to grow. We aim to promote financial literacy and entrepreneurship and to contribute into social participation through the development of the entire society.

Robert Kitt
Chairman of the Board,
Head of Swedbank

Ede Raagmets
Member of the Board,
Head of Customer Service

Kaie Metsla
Member of the Board,
Executive Manager of Private Customer Banking

Vaiko Tammeväli
Member of the Board,
Chief Financial Officer in Estonia

Rait Pallo
Member of the Board,
Head of Estonian Credit and Operational Risk

Liisi Himma
Member of the Board,
Head of Corporate Customer Division


In addition to Swedbank Board members, Swedbank Management consist of:

Ülle Matt
Head of Human Resources

Kristi Roost
Head of Communications

Riho Roopõld
Head of Legal Divison

Charlotte Elsnitz
Head of Baltic Banking,
Chairman of the Council

Tiina Sepa
Baltic Banking Chief Legal
Counsel,
Deputy Chair of Council

Björn Elfstrand
Head of Group Savings,
Member of the Council

Priit Perens
Group Credit
Member of the Council

Aet Altroff
Head of Customer Value
Management,
Member of the Council

Jan Fecko
Head of IT Services,
Member of the Council

Per Richardsson
Independent Council member

Charlotte Lindberg
Independent Council member

Management team members

Charlotte Elsnitz
Head of Baltic Banking

Dovilė Grigienė
Head of Swedbank in
Lithuania

Reinis Rubenis
Head of Swedbank in
Latvia

Robert Kitt
Head of Swedbank in
Estonia

Ulla Ilisson
Head of Channel Manage-
ment & Digital Sales and
Service

Andres Tukk
Head of Baltic Banking
Competence Centre Private

Dainius Vilčinskas
Head of Baltic Banking
Competence Centre
Corporate

Neve Hõbemägi
Head of Baltic Banking
Communication

Tiina Sepa
Head of Baltic Banking
Legal

Signe Lass
Head of Baltic Banking
Human Resources

Lennart Zetterfalk
Acting Head of Baltic
Banking Risk

Johan Tjernell
Business Information Officer
for Baltic Banking

Jon Lidefelt
Head of Baltic Banking Finance

Nicole Pluntke
Head of Baltic Banking
Compliance


Operating model of Baltic Banking