You can log into the Internet bank using your ID card, Mobile ID, PIN calculator or password card. Make sure you know all the
necessary passwords and codes before you log in. The most common reason why logging into the Internet bank fails is that the
user ID or permanent password has been entered incorrectly.
NB! If you made a mistake for five straight times in entering the user code and/or password when entering the Internet bank,
your access to the Internet bank will be blocked. To release the block, please call our customer support or contact the nearest bank branch.
Please make sure that you entered your user code and passwords correctly, and that the keys "Caps Lock" or "Num Lock" are not pressed on the keyboard. Also make sure that the language choice on the keyboard is standard.
Take a look at our little banking glossary if you are not sure about the meaning of certain banking terms. It gives you explanations of the most commonly used terms. The terms are listed in alphabetic order.
If you have any questions or suggestions, send them to us through the bank messages page. We value your opinion!