Become a customer

Become our customer

We accept the following identification documents:

  • passport of the Republic of Estonia;
  • identity card of the Republic of Estonia;
  • residence permit of the Republic of Estonia;
  • alien’s passport of the Republic of Estonia;
  • diplomatic passport or identity card of the Republic of Estonia;
  • a passport of a foreign country;
  • identity card of a citizen of an EU Member State;
  • a seafarer's discharge book;
  • certificate of record of service on Estonian ships.

If you do not live in Estonia, very important pre-condition for opening an account is the connection with Estonia (in case you don’t have Estonian Identity card or passport). Reason and purpose of opening the account has to be clear and sufficiently explained.

Connection to Estonia is:

  • studying or working in Estonia;
  • owning real estate in Estonia;
  • close relatives in Estonia (spouse, partner, children, parents).

We kindly ask you to take the original document with you when you come to apply for the account (e.g. employment contract, school certificate, marriage certificate).

We accept the following identification documents:

  • passport of the Republic of Estonia;
  • identity card of the Republic of Estonia;
  • residence permit of the Republic of Estonia;
  • alien’s passport of the Republic of Estonia;
  • diplomatic passport or identity card of the Republic of Estonia;
  • a passport of a foreign country;
  • identity card of a citizen of an EU Member State;
  • a seafarer's discharge book;
  • certificate of record of service on Estonian ships.

Identity card of the Republic of Estonia

Identity card of the Republic of Estonia

Residence permit of the Republic of Estonia

Residence permit of the Republic of Estonia

Account opening in the app agree agree Not permitted, book a consultation Not permitted, book a consultation
  • Had an account but forgot your user ID? Call us at and we’ll find the best way to restore access.
  • Know that you had an account and it was closed? In this case, the best way to restore it is to book an appointment and visit a branch.
  • If you’d like to keep your family finances in a separate account, open a new account, name it as your family account and grant access rights to family members.
  • You can open a new account from the “Summary statement” page.
  • Access rights can be managed in the settings menu under your name at the top of the page. Select “ Payment limits and user management ”. You will see your Digital Services Agreement. Click “Edit” and find the “Users” section to add a new user.
  • In the Digital Services Agreement section, you can specify which accounts and which rights you share with each user.

Let's make money matters easy!

Become a customer and get the Essential plan free for 6 months. This includes one debit card and unlimited transfers.*

  • Want to log in? Use your fingerprint or face.
  • Want to pay more easily? Use a phone, a watch, or even a keychain.
  • Want to know where you've spent your money? Check My Budget.
  • Want to save money? Use our Easy Saver.
Open an account

* The standard price applies after 6 months, see the plans' page for details.

If you started opening an account in the Internet Bank earlier but did not complete it, you can continue and open an account in the mobile app. Account opening is now available in the app.

Account is free The first card is free Free payments with the Plan

Open an account in 3 steps

Download and install Swedbank app. Open the app and choose „Become a customer“. Follow the instructions to finish opening the account.

Are you 18–25 years old? We have a surprise for you!

You have two options to open an account to get a surprise.

  1. Open an account in the app. We will send you information about the surprise within a week via bank message.
  2. Come to the branch to open an account. A gift will be waiting for you on site.
Open an account Visit a branch

You can open an account in under 15 minutes using our mobile app. To open an account or gain access to the internet bank, you must be at least 18 years old and follow the steps below.

You will need:

  • a valid passport or Identity card of the Republic of Estonia; Only a residence permit is not enough.
  • Smart-ID or Mobile-ID;
  • a smartphone with a working camera and NFC functionality.

How does it work?

  1. Download and install the Swedbank app.
  2. Open the app and tap “Become a customer”.
  3. Follow the on-screen instructions to complete your onboarding.

Download:

Mobiilirakendus iPhone'le Mobiilirakendus Android'ile

An overview of the banking services concerning children can be found on the Parents Page.

You can open an account for a child in internet:

  • as soon as child is born;
  • if you are a Swedbank customer.

You will need:

  • personal identification document (a passport or an ID card) if your child is older than 7 years old;
  • Smart-ID, Mobile-ID, ID card with a reader.

How does it work?

  • Fill in the application.
  • Sign the necessary documents in the Internet bank.
  • We will open the account as soon as possible after that.
  • You will receive an e-mail after your child's account is opened.
Start now

Open an account in a branch, if you are:

How does it work?

  • Book a consultation.
  • Come to the branch and have your documents with you.
  • If you do not have a residence permit issued for an indefinite period or for at least 12 months in Estonia, another EU state, Norway, Iceland, Liechtenstein, Great Britain or Switzerland, you need to pay a fee of 250€ in cash for handling documents submitted to open an account. Book an appointment in one of our branches which handles cash.

    NB! The fee will not be returned in case the bank decides not to open an account.
Book a time
  • You can open an account for your child as soon as they are born.
  • Bank cards are issued to children who are at least 6 years old.
  • The Internet Bank and Mobile Bank agreements can be entered into for children who are at least 6 years old.
  • If your child is older than 7, you need a personal identification document (a passport or an ID card).
  • Until the age of 18, the parent can see operations in the child’s account.
  • If your child does not have a residence permit issued for an indefinite period or for at least 12 months in Estonia, another EU state, Norway, Iceland, Liechtenstein, Great Britain or Switzerland, you need to pay a fee of 250€ in cash for handling documents submitted to open an account for your child. Book an appointment in one of our branches which handles cash.

    NB! The fee will not be returned in case the bank decides not to open an account.
Book a time
  • For the full price list, click here.
  • All the terms and conditions are available here.
  • Fees of main services are available here.

With the securities account, you have the opportunity to buy and sell securities. You can invest in both Estonian and global securities markets.

Open securities account

If you are planning to start your own business, open a business account at Swedbank to harness our wide product range and cutting edge digital solutions for business development. You can open business account conveniently in Internet Bank.

Open new business account

You can transfer your current account and related payments from your current bank to Swedbank. The change of accounts is free of charge. To change your bank, please visit any Swedbank branch and take your identification document with you. We will arrange all the necessary operations for the transfer with your existing bank.

More information on the transfer of settlement services is available on the web page of the Estonian Banking Association at www.pangaliit.ee. You can address the banks offering the transfer service with any questions you might have.

For youth

You are eligible to youth discounts until you turn 26. With Essential Plan, your bank card and payments are free of charge.

Read more

For Gold customers

We value your time. As a Gold Customer, we provide you with priority treatment and you are advised by our best experts. You will also receive special offers for our products and services.

Read more

For seniors

We highly value your life experience. We do our best to make every client feel comfortable with us and to be able to manage their daily finances safely, easily, and conveniently. You can always get advice and support from us when using digital services. We provide our clients from the age of 65 with a number of discounts and special offers.

Read more

Private Banking

Our wealthier clients are advised by our long-experienced experts, who provide assistance with daily financial matters, investments, and funding issues, as well as the topics of succession.

Read more

Are you connected to a Private customer?

  • To become Private customer‘s additional Internet bank user, you need to confirm your identity first. It can be done remotely here.
  • To become Private customer‘s supplementary card holder, you need to confirm your identity first. It can be done remotely here.

Are you connected to a Corporate customer?

  • To open a business account in the Internet Bank, you first need to confirm your identity. It can be done remotely here.
  • To become Corporate customer‘s additional Internet bank user, you need to confirm your identity. It can be done remotely here.
  • To become Corporate customer‘s supplementary card holder, you need to confirm your identity first. It can be done remotely here.

To be identified remotely, you must be at least 18 years old and follow the steps below.

You will need:

  • a valid passport or Identity card of the Republic of Estonia. NB! Only a Residence permit is not enough;
  • Smart-ID, Mobile-ID, ID card with a reader;
  • a computer, tablet or mobile phone with a camera and microphone;
  • a separate room where you can be alone and participate in a video call safely and undisturbed.

How does it work?

  • Fill in the application.
  • Have a video call with our employee (M–F 8:45-16:45).
  • Follow the instructions.

Account for child

Child’s money is kept safety on the card Find out more

Mobile app

Created to be your favorite Find out more

Bussiness account

We are here to help your business succeed Find out more
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Alates 23. märtsist ei ole võimalik Internet Exploreri veebibrauseri kaudu Swedbanki internetipanka avada.

Internet Exploreri kaudu ei saa teha ega kinnitada Swedbanki makseid ka teistel veebilehtedel.

Soovitame kasutada Internet Exploreri asemel Google Chrome’i, Mozilla Firefoxi või Microsoft Edge’i uusimat versiooni. Nende seadistamise juhendid leiad siit.

С 23.03.2021 Интернет-банк Swedbank недоступен в браузере Internet Explorer.

С помощью Internet Explorer невозможно авторизоваться или осуществлять платежи через Swedbank на сторонних веб-страницах.

Вместо браузера Internet Explorer мы рекомендуем использовать браузеры Google Chrome, Mozilla Firefox или Microsoft Edge. Инструкции по установке упомянутых браузеров можно найти здесь.

From 23.03.2021 Swedbank Internet Bank and Banklink is no longer available using Internet Explorer browser.

It is not possible to authorize or make payments from Swedbank on other web pages using Internet Explorer.

Instead, we suggest using Google Chrome, Mozilla Firefox or the newest version of Microsoft Edge. To find out how to install the suggested browsers, please click here.

Klienditugi - Инфо и помощь - Customer service: +372 6 310 310

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Contacts

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  • Book a time
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SWEDBANK AS
LIIVALAIA 34, 15040
TALLINN

SWIFT code/BIC: HABAEE2X
Reg. number: 10060701

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This is a website of companies offering financial services – Swedbank AS, Swedbank Liising AS, Swedbank P&C Insurance AS, Swedbank Life Insurance SE, and Swedbank Investeerimisfondid AS. Before entering into any agreement read the terms and conditions of the respective service. Consult a specialist, where necessary. Swedbank AS does not provide a credit advisory service for the purposes of the Creditors and Credit Intermediaries Act. The borrower makes the decision of taking out a loan, who assesses the suitability of the loan product and contractual terms to his/her personal loan interest, need and financial situation on the basis of the information and warnings presented by the bank and is responsible for the consequences related to concluding the agreement.