"Know Your Customer" principle

Not only to provide better services, but also for security reasons

Just like other banks, we must comply with legal requirements and follow the principle Know Your Customer (KYC) in our operations. For this reason, we ask our customers to provide us with certain information:

  • we ask questions about contact details, citizenship, place of residence, area of activity, etc.
  • we periodically send requests to provide or update information;
  • if necessary, we ask for additional details about a specific transaction (for instance, about the origin of funds credited to the customer’s account).

My data

Please log in to view you data and fill in the client data form. If you don’t use the Internet Bank or you can’t log in at the moment, you can fill in the data in a PDF form, sign it digitally and send to info@swedbank.ee

If your details have changed please update them in our database as soon as possible. This means that we can always contact you quickly whenever necessary

Good to know

  • Why do banks ask their customers to provide information about them?

  • Do these requirements apply to other banks as well?

  • Which institutions are authorised to receive the details I provide?

  • How do you ensure that my data is in safety?

  • What could happen if I refuse to submit the declaration/questionnaire?

  • Who are “politically exposed persons”?

  • What is tax information exchange?

  • What languages can be used to fill in the declaration/questionnaire?

  • Which legislation regulates the KYC principle, incl. data processing routines?