Answers and fast solutions to everyday issues are readily available in the Frequently Asked Questions section of our Internet Banking site.
If you are our customer, please contact us via bank message.
If you are not our customer, please contact us by e-mail.
If you are unable to log in, we invite you to check the following settings and make sure, that
If you use Smart-ID, make sure that you have an active account in Smart-ID app and your mobile phone has Internet available (connection). Make sure that PIN1 is entered in Smart-ID app within 2 minutes of appearance of the control code.
If you use new type of PIN-calculator, make sure that during authorization you enter APPLI 1 code. If also your spouse or colleagues use PIN-calculator, make sure that you use the right one.
If you are using ID card, make sure that your computer is prepared for working with ID card (ID card software has been installed and ID card reader is working), and correct PIN is entered.
The calculator allows you to calculate the IBAN of your Swedbank account, i.e. your international bank account number.
You can also check whether the entered IBAN is in compliance with the international standard.
Read more about IBAN!
PS! The calculator does not confirm the existence or the active status of the account, but calculates the
standard-compliant IBAN and/or checks whether the IBAN is in compliance with the standard.
Upon making a payment to your foreign partner you will receive the valid IBAN from your partner! You will find the IBAN format
of your personal Swedbank accounts or those of your company in the Internet bank or you can contact a bank branch about it.
If you have any questions or suggestions, send a bank messages. We value your opinion!