E-invoices

E-invoices – a smart and simple way to manage your everyday bills

  • User-friendly:All your invoices in one place – Internet Bank.
  • Free of charge: Payments made on the basis of a standing order agreement are free of charge.
  • Convenient: E-invoices can be paid automatically.
  • Be informed: Get notifications about e-invoice status.
  • Environmentally friendly: E-invoices completely replace paper ones.
Order e-invoice

E-invoice is an invoice that is sent, received and processed electronically instead of the paper invoice.

  1. E-invoices are convenient and quick to manage recurring payments, i.e. bills for internet or mobile services, utilities, insurance premiums and others.
  2. You can view, print, save or archive your e-invoices and check their payment status.
  3. E-invoices are stored in your Internet Bank for 18 months from the day of receipt.
How does it work?
  1. You can order e-invoices in the Internet Bank. Choose if you want them to be paid automatically.
  2. Service provider will deliver the e-invoice to your Internet Bank. The first e-invoice will be sent to You the next month after the service provider will issue it.
  3. You can pay e-invoices by making ordinary payment. If you have ordered e-invoice standing order agreement, your e-invoices will be paid automatically.

Order an e-invoice only

 If you would like to pay your e-invoices manually, you can order e-invoices without an automated payment.

Order

Order an e-invoice and automated payments

 If you would like your e-invoices to be paid automatically, order e-invoice standing order agreement at the same time as you order the e-invoice.

Order

Order automated payments only

 You can order automated payments for received e-invoices.

Received e-invoices
E-invoices archive

You can pay received e-invoices by making ordinary payments or by ordering e-invoice standing orders agreement.

E-invoice standing orders agreement for e-invoices allows you to:

  1. Set the maximum monthly amount allowed for debiting.
  2. Choose the e-invoice payment day – 2 days after receipt, on the e-invoice due date or on a special day of month. E-invoice due date is set by the Service provider.
  3. Enable a partial payment of the e-invoice. It allows covering a certain part of the e-invoice received if you’ll happen to have insufficient funds at the moment.
  • You can pay e-invoices manually in the Internet bank.
  • Your payment details will be pre-filled automatically from the received e-invoice.

Effective as of 01.11.2019

In a branch and telephone bank In the Internet Banking, Internet-bank for business clients, Swedbank Gateway In an ATM
1.PAYMENTS IN EUROS
1.1 Intra-bank payment
1.1.1 Intra-bank payment 2,30EUR (1) 0,16EUR; In the Internet bank for private clients free of charge for people up to 25 years of age (incl.) and over 65 years of age (incl.) (2) 0,16EUR, free of charge for private clients over 65 years of age (incl.) (2)
1.1.2 Intra-bank payment between own accounts 2,30EUR (1) free of charge free of charge
1.1.3 Intra-bank incoming payment free of charge
1.2 Domestic payment
1.2.1 Domestic payment (incl. instant payment (3)) 3,20EUR (1) 0,38EUR
In the Internet bank for private clients free of charge for people up to 25 years of age (incl.) 		0,38EUR
1.2.2 An urgent domestic payment
up to 10 000EUR(incl.) 9EUR (1) 7EUR
over 10 000EUR 32EUR (1) 30EUR
1.2.3 Domestic incoming payment free of charge
1.3 Swedbank Group group payment
1.3.1 A group payment (4) 3,20EUR (1) 0,38EUR
In the Internet bank for private clients free of charge for people up to 25 years of age (incl.)
1.3.2 An incoming group payment free of charge
1.4 A European payment (5)
1.4.1 European payment 3,20EUR (1) 0,38EUR
In the Internet bank for private clients free of charge for people up to 25 years of age (incl.)
1.4.2 An urgent European payment
up to 10 000EUR (incl.) 9EUR (1) 7EUR
over 10 000EUR 32EUR (1) 30EUR
1.4.3 An incoming European payment free of charge
1.5. International payments (exc. points 1.3 and 1.4)
1.5.1 An ordinary payment
transfer charges are shared (6) 9,45EUR 5,45EUR
transfer charges paid by remitter (7) 29,75EUR 24,75EUR
1.5.2 An urgent payment
transfer charges are shared (6) 14,85EUR 9,85EUR
transfer charges paid by remitter (7) 34,75EUR 29,75EUR
1.5.3 An express payment
transfer charges are shared (6, 10) 39,85EUR 34,85EUR
transfer charges paid by remitter (7) 49,85EUR 44,85EUR
1.5.4 An incoming international payment (8) 5,75EUR 5,75EUR
1.6 Standing order
Formalisation and cancellation free of charge
Execution of an standing order (9) according to ordinary payment price in the Internet bank
Standing order to deposit free of charge
1.7 E-invoice standing order agreement
formalisation and cancellation free of charge
amendment of the E-invoice standing order free of charge
execution of the E-invoice standing order free of charge
1.8 Transfer to savings deposiit (11)
2,30EUR free of charge
1.9 Payment of a state fee in state authorities
0,19EUR
2. PAYMENTS IN FOREIGN CURRENCY In a branch and telephone bank In the Internet Banking, Internet-bank for business clients, Swedbank Gateway
2.1 Intra-bank payment
2.1.1 Intra-bank payment 2,30EUR (1) 2EUR
2.1.2 Intra-bank incoming payment free of charge
2.2 Swedbank Group group payment
2.2.1 A group payment 3,20EUR (1) 2EUR
2.2.2 A group incoming payment free of charge
2.3 An international payment (exc. point 2.2)
2.3.1 An ordinary payment
transfer charges are shared (6) 9,45EUR 5,45EUR
transfer charges paid by remitter (7) 29,75EUR 24,75EUR
2.3.2 An urgent payment
transfer charges are shared (6) 14,85EUR 9,85EUR
transfer charges paid by remitter (7) 34,75EUR 29,75EUR
2.3.3 An express payment in US dollars
transfer charges are shared (6) 39,85EUR 34,85EUR
transfer charges paid by remitter (7) 49,85EUR 44,85EUR
2.3.4 An incoming international payment (8) 5,75EUR 5,75EUR
2.4 Standing order
formalisation and cancellation free of charge
execution of a standing order according to ordinary payment price in the Internet bank
standing order to deposit free of charge

(1) The service fee for payments made in Private Banking branch and by Private Banking employee is twice of the established amount.

(2) This also applies to clients who were at least 60 years old on 8th of March 2018 and held a current account.

(3) Instant payment can be sent via Internet bank or mobile app Swedbank Eestis if payment amount does not exceed 15 000 €.

(4) Payments to Swedbank (Latvia, Lithuania, Sweden, Finland, Norway, Denmark) reach the beneficiary’s account in the full amount. The beneficiary’s IBAN must be specified.

(5) Terms and conditions of a European payment:
* the payment currency is the euro;
* The correct IBAN is indicated in the payment;
* The service fee type is ‘shared’;
* The beneficiary’s bank ( remitter`s bank when incoming payment) is located in a Member State of the European Union (or Norway, Iceland, Liechtenstein, Switzerland, Aland Islands, Azores, Ceuta and Melilla, Gibraltar, Guadeloupe, Canary Islands, Madeira, Martinique, French Guinea, Reunion, Monaco, San Marino, Vatican, Andorra).

The fee is according to point 1.5 when the beneficiary’s IBAN is not indicated in the payment.

(6) The remitter pays the service fee of Swedbank and the beneficiary pays the service fees of all other banks.

(7) The remitter pays the service fees of Swedbank and foreign banks. If the beneficiary’s bank’s service fee exceeds the amount paid by the remitter for the beneficiary, the current account of the remitter shall be automatically debited with the corresponding difference of service fees.

Additionally debited service fee can be 63,91€ at most. This type of paymet orders are no longer performed if the payment recipient’s bank is situated in the European Union or the European Economic Area.

(8) Incoming payment with a note ‘transfer charges paid by remitter’ is free of charge. The service fee for a non-customer is twice the established amount.

(9) Execution of an intra-bank standing order is 0,16 € (for private clients free of charge for people up to 25 years of age (incl.)).

(10) If an express payment is European payment then fee for the payment is according to an European urgent payment.

(11) Free of charge upon entry into savings deposit contract.

Important: If you use E-invoice standing order agreement payments are free of charge.

Related documents
  • Check if the bank account you‘ve placed when ordering an e-invoice is active. If it‘s closed, You‘ll have to fill in a new application for an e-invoice and indicate your active bank account in it.
  • Check the type of e-invoice application given. It should be marked as „Order“. If it‘s marked as „Termination“, you‘ll have to fill in a new e-invoice application.
  • Make sure if you are the actual recipient of the service you want to pay for, i.e., do you have the contract or agreement in your name. If not, you won‘t receive the e-invoice. Application must be filled in by the actual recipient of the services.
  • If you ordered the e-invoice successfully, but haven‘t received it anyways, please contact the service provider directly.
  • Check if you‘ve received the e-invoice itself. If it‘s missing – please, contact your service provider.
  • Make sure that you’ve really ordered e-invoice standing order agreement for your e-invoice. If not, you can order it here. Have in mind, that all e-invoices that you’ve received before concluding the e-invoice standing order agreement must still be payed manually.
  • Check if the e-invoice standing order agreement is valid. If it expired, please conclude a new one here.
  • Check the amount stated in the received e-invoice. If it exceeded the maximum monthly amount set in the e-invoice standing order agreement, the payment couldn‘t be done. In this case you should pay the e-invoice manually. It would be better for you to increase the maximum limit of your e-invoice standing order agreement in the future. You can do it in the internet bank here. Bear in mind, that it’s safer to set a maximum month limit a bit bigger than your usual e-invoice amount – it will be helpful for i.e., when the first e-invoice might be for covering two months of magazine subscription etc.
  • Check your bank account balance – maybe the funds were insufficient on the day of the payment. In this case the bank is trying to perform automated transaction for 2 more days. If you‘ll get sufficient funds during those 2 days, your e-invoice might be payed partially (if you’ve selected this option when ordering it) if you happen to have at least 50% of the e-invoice amount. If the funds will be insufficient to pay 50%, you‘ll have to pay the e-invoice manually later as it will be marked under status „Unpaid“.
  • You can terminate e-invoices receiving by logging in to Internet bank, in the section “Applications and agreements”, by phone 6 310 310 or at your nearest Swedbank branch or at Service provider’s office.
  • You can disable automated payments by terminating e-invoice standing order agreement for a particular e-invoice. You can do it when logged in to your Internet bank here, by phone 6 310 310 or at your nearest Swedbank branch.

If you want to order, change (for example, if you do not use anymore bank account to which you were receiving e-invoices or just want to set other bank account) or terminate e-invoice receiving, you should directly turn to e-invoice issuer‘s office.