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E-invoices

E-invoices – a smart and simple way to manage your everyday bills

  • User-friendly:All your invoices in one place – Internet Bank.
  • Free of charge: Payments made on the basis of a standing order agreement are free of charge.
  • Convenient: E-invoices can be paid automatically.
  • Be informed: Get notifications about e-invoice status.
  • Environmentally friendly: E-invoices completely replace paper ones.
Order e-invoice

E-invoice is an invoice that is sent, received and processed electronically instead of the paper invoice.

  1. E-invoices are convenient and quick to manage recurring payments, i.e. bills for internet or mobile services, utilities, insurance premiums and others.
  2. You can view, print, save or archive your e-invoices and check their payment status.
  3. E-invoices are stored in your Internet Bank for 18 months from the day of receipt.
  1. You can order e-invoices in the Internet Bank. Choose if you want them to be paid automatically.
  2. Service provider will deliver the e-invoice to your Internet Bank. The first e-invoice will be sent to You the next month after the service provider will issue it.
  3. You can pay e-invoices by making ordinary payment. If you have ordered e-invoice standing order agreement, your e-invoices will be paid automatically.

Order an e-invoice only

 If you would like to pay your e-invoices manually, you can order e-invoices without an automated payment.

Order

Order an e-invoice and automated payments

 If you would like your e-invoices to be paid automatically, order e-invoice standing order agreement at the same time as you order the e-invoice.

Order

Order automated payments only

 You can order automated payments for received e-invoices.

Received e-invoices
E-invoices archive

You can pay received e-invoices by making ordinary payments or by ordering e-invoice standing orders agreement.

E-invoice standing orders agreement for e-invoices allows you to:

  1. Set the maximum monthly amount allowed for debiting.
  2. Choose the e-invoice payment day – 2 days after receipt, on the e-invoice due date or on a special day of month. E-invoice due date is set by the Service provider.
  3. Enable a partial payment of the e-invoice. It allows covering a certain part of the e-invoice received if you’ll happen to have insufficient funds at the moment.
  • You can pay e-invoices manually in the Internet bank.
  • Your payment details will be pre-filled automatically from the received e-invoice.
 
Effective as of 01.11.2021
Outgoing payments Digital channels ATMs only perform intra-bank and domestic payments in euros. Branches and consultation centre
Intra-bank payment
Intra-bank payment in euros 0,16 €, free of charge for people up to 25 years of age (incl.) and over 65 years of age (incl.) Also applies to clients who were at least 60 years old on 8th of March 2018 and held a current account 2,30 €
Intra-bank payment in foreign currency 2 € 2,30 €
Intra-bank payment between client`s accounts free of charge 2,30 €
Domestic payment (incl. instant payment) and European payment
Domestic payment (incl. instant payment*) and European payment**

*Instant payment can be sent via Internet bank or mobile app Swedbank Eestis if payment amount does not exceed 15 000 €

**Terms and conditions of a European payment:

  • the payment currency is the euro;
  • the correct IBAN is indicated in the payment;
  • the service fee type is ‘shared’;
  • the beneficiary's bank (upon receipt, remitter’s bank) is in a member state of the European Union and/or the European Economic Area (or Andorra, Gibraltar, Mayotte, Monaco, San Marino, Saint Martin (French part), Saint Barthélemy, Saint Pierre and Miquelon, Switzerland, United Kingdom (including British isles: Guernsey, Jersey, Isle of Man) and Vatican City State).
International payment fee is applied when the beneficiary’s IBAN is not indicated in the payment.

0,38 €, free of charge for people up to 25 years of age (incl.) 3,20 €
Domestic urgent payment and European urgent payment
Up to 10 000 € (incl.) 7 € 9 €
Over 10 000 € 30 € 32 €
Payment within Swedbank Group Payments to Swedbank (Latvia, Lithuania, Sweden, Finland, Norway, Denmark) reach the beneficiary's account in the full amount. The beneficiary’s IBAN must be specified.
Within Swedbank Group in euros 0,38 €, free of charge for people up to 25 years of age (incl.) 3,20 €
Within Swedbank Group in foreign currency 2 € 3,20 €
International payment
An ordinary payment
Charges are shared The remitter pays the service fee of Swedbank and the beneficiary pays the service fees of all other banks. 6 € 20 €
Charges paid by remitter The remitter pays the service fees of Swedbank and foreign banks. If the beneficiary's bank's service fee exceeds the amount paid by the remitter for the beneficiary, the current account of the remitter shall be automatically debited with the corresponding difference of service fees. Additionally debited service fee can be 63,91€ at most. This type of payment orders are no longer performed if the payment recipient’s bank is situated in the European Union or the European Economic Area. 25 € 35 €
An urgent payment
Charges are shared The remitter pays the service fee of Swedbank and the beneficiary pays the service fees of all other banks. 10 € 30 €
Charges paid by remitter The remitter pays the service fees of Swedbank and foreign banks. If the beneficiary's bank's service fee exceeds the amount paid by the remitter for the beneficiary, the current account of the remitter shall be automatically debited with the corresponding difference of service fees. Additionally debited service fee can be 63,91€ at most. This type of payment orders are no longer performed if the payment recipient’s bank is situated in the European Union or the European Economic Area. 30 € 45 €
An express payment EUR/USD
Charges are shared

The remitter pays the service fee of Swedbank and the beneficiary pays the service fees of all other banks.

If an express payment is European payment then fee for the payment is according to an European urgent payment.

 		35 € 40 €
Charges paid by remitter The remitter pays the service fees of Swedbank and foreign banks. If the beneficiary's bank's service fee exceeds the amount paid by the remitter for the beneficiary, the current account of the remitter shall be automatically debited with the corresponding difference of service fees. Additionally debited service fee can be 63,91€ at most. This type of payment orders are no longer performed if the payment recipient’s bank is situated in the European Union or the European Economic Area. 45 € 55 €
Incoming payment Fee
Intra-bank payment, domestic payment (incl instant payment, European payment, payment within Swedbank Group) free of charge
International payment
Charges are shared 6 €
Charges paid by remitter free of charge
Other payment services Digital channels ATMs only perform intra-bank and domestic payments in euros. Branches and consultation centre
Domestic and international standing order
Setting up, changing, cancelling free of charge free of charge
Execution of a standing order according to outgoing payment price in digital channel (discounts related with customer programmes do not apply, free of charge if to savings deposit)  
E-invoice and E-invoice standing order
Setting up, changing, cancelling free of charge free of charge
One-time payment of an E-invoice according to outgoing payment price in digital channel according to outgoing payment price in branch and consultation center
Execution of an E-invoice standing order free of charge  
Other payment related services Fee
Cancellation, correction, and retrieval of intrabank, domestic, and instant payment The bank will not return the service fee if the payment transaction cannot be cancelled/corrected/retrieved.
Payment order not sent out of the bank The price does not apply to payments with future value date if the payment is cancelled before the arrival of the payment date. 3,20 €
Payment order sent out of the bank 10 €
Cancellation, correction, and retrieval of foreign, Swedbank intragroup, and cross-border European payment The bank will not return the service fee if the payment transaction cannot be cancelled/corrected/retrieved.
Payment order not sent out of the bank or sent out of the bank The price does not apply to payments with future value date if the payment is cancelled before the arrival of the payment date. 20 € + costs of foreign banks
Add inquiries about a foreign payment from a foreign bank foreign bank charges
Copy of the SWIFT/SEPA message
One-time order 10 €/pcs
From digital channels free of charge

Important: If you use E-invoice standing order agreement payments are free of charge.

Related documents
  • Check if the bank account you‘ve placed when ordering an e-invoice is active. If it‘s closed, You‘ll have to fill in a new application for an e-invoice and indicate your active bank account in it.
  • Check the type of e-invoice application given. It should be marked as „Order“. If it‘s marked as „Termination“, you‘ll have to fill in a new e-invoice application.
  • Make sure if you are the actual recipient of the service you want to pay for, i.e., do you have the contract or agreement in your name. If not, you won‘t receive the e-invoice. Application must be filled in by the actual recipient of the services.
  • If you ordered the e-invoice successfully, but haven‘t received it anyways, please contact the service provider directly.
  • Check if you‘ve received the e-invoice itself. If it‘s missing – please, contact your service provider.
  • Make sure that you’ve really ordered e-invoice standing order agreement for your e-invoice. If not, you can order it here. Have in mind, that all e-invoices that you’ve received before concluding the e-invoice standing order agreement must still be payed manually.
  • Check if the e-invoice standing order agreement is valid. If it expired, please conclude a new one here.
  • Check the amount stated in the received e-invoice. If it exceeded the maximum monthly amount set in the e-invoice standing order agreement, the payment couldn‘t be done. In this case you should pay the e-invoice manually. It would be better for you to increase the maximum limit of your e-invoice standing order agreement in the future. You can do it in the internet bank here. Bear in mind, that it’s safer to set a maximum month limit a bit bigger than your usual e-invoice amount – it will be helpful for i.e., when the first e-invoice might be for covering two months of magazine subscription etc.
  • Check your bank account balance – maybe the funds were insufficient on the day of the payment. In this case the bank is trying to perform automated transaction for 2 more days. If you‘ll get sufficient funds during those 2 days, your e-invoice might be payed partially (if you’ve selected this option when ordering it) if you happen to have at least 50% of the e-invoice amount. If the funds will be insufficient to pay 50%, you‘ll have to pay the e-invoice manually later as it will be marked under status „Unpaid“.
  • You can terminate e-invoices receiving by logging in to Internet bank, in the section “Applications and agreements”, by phone 6 310 310 or at your nearest Swedbank branch or at Service provider’s office.
  • You can disable automated payments by terminating e-invoice standing order agreement for a particular e-invoice. You can do it when logged in to your Internet bank here, by phone 6 310 310 or at your nearest Swedbank branch.

If you want to order, change (for example, if you do not use anymore bank account to which you were receiving e-invoices or just want to set other bank account) or terminate e-invoice receiving, you should directly turn to e-invoice issuer‘s office.

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