In order to block/close the card you have as following options:
- Block the card in the Swedbank mobile app, under “Cards” by switching the setting from “Active” to “Blocked” or on the Internet Bank, go to the page „My cards“ and then choose „Block card.“ In this case, you can block the card for up to 10 days. After that, it will be closed automatically.
- You can replace the card in the app or the Internet bank by selecting "Cards" and "My cards" from the menu and then clicking “Replace card” under your card.
- You can block and replace the card by calling us at .
Ordering a new credit card or replacing it costs 7 euros.
The renewed card can be delivered:
- by post to your Estonian contact address. You can choose this on the „My Cards“ by choosing „Change card delivery method“ under your card;
- to any Swedbank branch.
Credit cards are usually renewed automatically. If the credit card is not renewed, we inform the customer of it before expiry of the credit card via bank message, e-mail or by post.
If you would like to receive a new credit card earlier, please apply for a new credit card.
We will give the answer to application within three workdays and if the application answer will be positive, then the card will be ready to be collected from the branch in 10 days or if your ordered by post, it will be delivered in 5 business days.
Please contact us and we will find the most suitable
solution for you.
If you wish to close your credit card (i.e., cancel the card and credit), please
send us a bank message.
You can make the changes via the Internet Bank by filling out a new credit card application and writing on the additional
information field that you wish to increase your current credit card limit and mark the suitable amount. You will receive an answer within two work days.
Yes. Withdrawal of cash with a credit card is subject to a fee according to the current price list,
except for Platinum and Gold credit cards. With Platinum credit card, there is no commission fee for cash withdrawal up to 1000 EUR all
over the world and with Gold credit card that amount is 500 EUR. When withdrawing cash from another bank's ATM, a service fee may be added, which is determined by the ATM operator.
For transactions made in foreign currency, a conversion fee of 1% of the transaction amount is applicable (with Platinum credit card (Mastercard), there is no currency exchange surcharge). Card payments are free of charge in countries which have euros as their official currency. If you are paying in a country with a different official currency then you are subject to paying the currency conversion fee, which is a certain percentage of the transaction amount. You can find up to date information on our
price list.
Fees for transfers from the credit card account are identical to those for transfers from the current account.
Transfers between one’s own accounts or other accounts within Swedbank are free of charge.
PS! Please note that if you make a transfer or withdraw cash from the credit card account, the calculation of interest begins immediately, unless the amount of the aforementioned transactions remains within the positive balance of the limit account.
You can pay back the used credit limit via the Internet Bank page under Cards > „My cards” by selecting "Return full used credit limit"
You can pay back the used credit limit via the Internet Bank page under “Cards” > “My cards” by selecting "Return interest accruing credit limit"
The insurance cover attached to the Gold revolving card or Platinum credit card takes effect automatically once you enter into the credit card agreement and remains valid until the credit card agreement is valid.
No. The insurance cover enters into force since the moment when the agreement on the usage of the credit card is concluded and
remains in force as long as the agreement continues in force.
In the credit card terms and conditions which depend on the credit card you have. The conditions are available
here.
The insurance applies free of charge to the cardholder as well as to the spouse/ life partner sharing the same household, minor children, and minor grandchildren traveling with cardholder together. The insurance will cover children or grandchildren if they are up to 21 years old (incl.) and a full-time student or have applied for full-time studies
The insurance cover is in force for each separate trip for a maximum of a three-month period. If the trip is longer than three
months, the insurance will cease to be in force after three months.
Generally it is no need to take a printout of the insurance certificate. You can print out the certificate in cases when some
countries require confirmation of travel insurance for a visa or for entry into the country of destination. You can find the
certificate on the My Cards page under your credit card.