You must close your bank card immediately if you lose it. You can do this in the mobile bank or by calling Client Helpline at 6 310 310
When you get your bank card, you will also receive a PIN that is known only to you. Do not tell or show it to anyone.
If you suspect that your PIN has become known to someone else or if the bank has notified you of the need to change your PIN, you must change it immediately. You can do so at any Swedbank ATM.
You can call the helpline at any time
Notify the bank even if you are not sure whether you really have lost your bank card.
If you have any questions or suggestions, send them to us through the bank messages page. We value your opinion!