Secure internet shopping

Secure shopping ensures peace of mind!

We wish for purchasing from e-stores to be convenient and secure for you. If you wish to pay by card in an e-store, the MasterCard or Visa card used for it must be joined into the secure Internet shopping programme.

The secure Internet shopping solutions MasterCard SecureCode and Verified by Visa ensure, that you are identified twice when buying online.

How does the programme work?

  • The Internet stores that have joined the MasterCard SecureCode and Verified by Visa will display the logos of the specified solutions and additional identification is asked when performing the transaction. If the Internet store has not joined the programme, then the identification of your person is not asked when confirming the payment.
  • After entering the card data the summary of the purchase and a personal welcome message are displayed. Always check that the welcome message is correct. If the welcome message is wrong or missing do not confirm the purchase transaction.
  • Next you must enter you Swedbank Internet bank username and password. For this choose the suitable means of authentication (ID card, mobile ID, PIN calculator, password card). If the authentication succeeded you will be directed back to the merchant and the purchase transaction continues as normal.

How to open your card for Internet purchases?

  • To activate Internet purchases by bank card you must enter the Internet bank, choose “Everyday banking” from the left menu, thereafter “Bank cards for a company” and then “My company’s cards”. There choose the card, which you want to join into the programme. Press the button “Add” and follow the instructions. The Internet purchases option must be activated separately in case of each card.
  • If necessary you can stop the opportunity to buy online by pressing the button “Cancel”.
  • If you do not activate the Internet purchases option for the card, it cannot be paid with in Internet stores. If you have received a new card, the Internet purchases option must always be activated again, as the card number has changed.

Frequently Asked Questions

  • What cards can I use to make purchases online?

    All of the VISA and MasterCard cards you can use to make purchases online are displayed on the page where you sign up to the ‘Secure Internet Shopping’ programme. If you want to use a bank card to pay online, you need to enrol it in this programme. It’s important to remember that if you don’t enrol your card in the programme you won’t be able to use it to pay in online stores, regardless of whether the merchant has signed up to the programme.
  • Why I can’t enable internet shopping for the card?

    • If your card is issued to another person’s or company’s account, to enable internet shopping , you need to turn to the account holder/company representative.
    • In the case of supplementary cards, the cardholder must have an active Swedbank user ID. If not, contact the bank for further instructions.
  • What should users of supplementary cards or cards issued on company accounts bear in mind?

    Users of supplementary cards or cards issued on company accounts must have an active Swedbank Internet bank user identity. If they don’t, they must go to their nearest branch to apply, bringing personal ID with them.
  • What should I do if I enter my username or codes incorrectly?

    Cardholder must enter own Swedbank username or code.

    If a username or code is entered incorrectly over maximum allowed number of tries, Swedbank blocks the user account in the Internet Bank. Contact the bank for further instructions.
  • How do I know whether an online store has signed up to the "Secure Internet Shopping" programme?

    You’ll find the logos of the MasterCard SecureCode or Verified by Visa programmes on the websites of merchants who have signed up to the programmes. You’re also asked to provide further verification of your identity when you make purchases in these online stores. If the store hasn’t signed up to the aforementioned programmes, you won’t need to enter your Internet bank user ID or password when making a purchase, but your card will still need to be enrolled in the programme.
  • What to note when shopping online?

    • Before you make a purchase online, make sure the store is safe. Every website should have information about the name and location of the company and the e-mail address and telephone number to use should you have any problems. There should also be information about deliveries and returns, submitting complaints and warranty terms and conditions.
    • Use a welcome text in the ‘Secure Internet Shopping’ programme that is as personalised as possible. Every time you make a purchase online, ensure that the greeting is the same as the one you set when you signed up to the programme.
    • If you don’t want to make any online purchases using your bank card, we recommend that you remove it from the ‘Secure Internet Shopping’ programme or not sign up to the programme. That way no transactions will be able to be made with your card online. If you only rarely make purchases online using your bank card, we recommend enrolling it in the programme for the moment of making the purchase and then removing it again.