If you are unable to log in, we invite you to check the following settings and make sure, that
If you use Smart-ID, make sure that you have an active account in Smart-ID app and your mobile phone has Internet available (connection). Make sure that PIN1 is entered in Smart-ID app within 2 minutes of appearance of the control code.
If you use new type of PIN-calculator, make sure that during authorization you enter APPLI 1 code. If also your spouse or colleagues use PIN-calculator, make sure that you use the right one.
If you are using ID card, make sure that your computer is prepared for working with ID card (ID card software has been installed and ID card reader is working), and correct PIN is entered.
Before taking out a loan or applying for any kind of financing you should make sure you're aware of the terms and conditions of doing so. Here you'll find all of the information about our loan services that you need to know before entering into an agreement. If you have any questions or would like further information, feel free to call Customer Support on +372 6 310 310.
If you have any questions or suggestions, send a bank messages. We value your opinion!