Processing of Client Data

Your privacy is important to us

For many years, Swedbank has been processing personal data to provide you with personalized banking experience.
Protecting the integrity of personal data is our top priority. We want you to know what personal data we collect and why, how we use it and the choices and controls you have.

Swedbank Principles of Processing Client Data
Your data allows us to serve you better
Personal data is used to provide you with secure access to our products and services and to enhance your customer experience through offerings matching your needs. Your personal data enables us to understand your personal needs which enable us to provide you with best possible support and advice.
Your data is safe with us
Swedbank is committed to protecting your personal data. We continuously implement appropriate technical and organizational measures to keep data protected from unauthorized access so your valuable details are safe with us.
Customer data is subject to banking secrecy and is kept strictly confidential.
You are in control of your data
Swedbank ensures that you are always in control of your personal data. On our Internet Banking site, you can see the personal data we have about you. You can edit your personal data and update your preferences on the Internet Banking site, at our branch offices or over the phone with the Consultation Center.
  • What personal data we collect?

  • Why personal data is collected?

  • Sharing personal data improves service

  • Changes and Communication of Swedbank Principles of Processing Personal Data

Options to manage your data

We always make sure that you are in control of the data you have entrusted to us. Here you can easily get an overview of your data and conveniently manage it.

Data available right now, right here

First place to look for your data is here, on the Internet Banking site. Your card payments and transfers make up the biggest part of the data we keep for you and this is available right here:

My primary data
My account statement

Card payment and transfer data allows you to recall your activities from last summer or count how many times you’ve been to your neighboring shops. It all appears in your regular account statement.

To Account statement
My contracts (or agreements)

Each product page contains data we have about you in regard to specific contracts. Summary and links to further actions for all contracts can be found in the Summary statement.

To Summary statement
My investment profile

If you have filled in the knowledge and suitability questionnaire for investment products, these can be found and edited in My Investment profile.

To Investment profile