Teleservices Agreement

You can organise your company’s money matters in the business client Internet Bank at any time and everywhere

  • Quick and convenient communication with the bank
  • Bank operations and overviews without visiting a branch
  • Entering into agreements
  • Personal offers

Agreement and user rights

In order to use the Internet Bank, the Telephone Bank and the Mobile Bank, an agreement is required. You can enter into one at any branch when you come in to open the first current account for your company. The agreement can be modified in the Internet Bank by a user with administrator rights.

According to the Commercial Register, a company’s member of the board who holds sole right of representation can automatically sign contracts on the Internet Bank and use their administrator’s right. All legal representatives of the company can get the administrator's right to add any person related to the company by calling to the consultation center at 613 22 22 or by visiting the bank's branch office.

Account-based user rights

Right

Information and payments

All services

Information

Preparation of payments

Making payment orders *
Currency conversion
Entering into payment agreements (standing orders and e-invoice standing orders)
Making securities transactions
Viewing account balances and statements
Viewing information related to product agreements
Preparation and amendment of payment orders
Addition and amendment of defined payments

* When making payment orders it is possible to use the double acceptance conditions for payments which means that a payment order is only forwarded to the bank once another user with the relevant rights has accepted it (e.g. forwarded or signed the payment to be paid) in the Internet Bank or Mobile Bank. The double acceptance condition can also be established as of a certain amount selected by the company.

User-based rights

Administrator rights
Recommended!

  • add new users;
  • modify users' daily and monthly transaction limits;
  • add and remove the current, deposit, loan and securities accounts managed via the Internet bank to and from users;
  • modify or terminate user rights for accounts or remove users from an agreement;
  • modify user rights for the Mobile Bank;
  • add or remove country- and/or IP address-based restrictions for the entire company or specific users when using the Internet Bank;
  • order or cancel alerts.
  • In order to modify rights, the administrator must log in to the Internet Bank using their Smart-ID, ID card, Mobile ID or Digi-ID. Amendments enter into force from the moment of their signing.

Administrator with another user

  • The same rights as the administrator, but any amendments must be signed by two users with the relevant rights.
  • The amendments enter into force from the moment they are signed by two users with the relevant rights.

Administrator with preparation rights

  • The right to prepare and save amendments to Internet Bank agreements.

Administrator with information rights

  • The right to view Internet Bank agreements, incl. the rights and limits of all users.

Signing agreements independently
Recommended!

  • A user with the right to sign agreements in the Internet Bank.
  • The agreements can only be signed by a legal representative of the company. In order to obtain the right to sign agreements, a legal representative of the company (a member of the management board) must come to a branch and add the relevant right to the agreement. Agreements can be signed when logged in to the Internet Bank with an Smart-ID, ID card, Mobile ID or Digi-ID.

Signing agreements with another user

  • The same rights as the independent signer, but any amendments must be signed by two users with the relevant rights.
  • The amendments enter into force from the moment they are signed by two users with the relevant rights.

You can organise your company’s money matters in the business client Internet Bank at any time, wherever you happen to be, and you can perform bank operations without visiting a branch. The Internet Bank is compatible with a wide range of financial software, making everyday operations easier.

Access to accounts in the Latvian and Lithuanian Internet Banks

You can manage your company’s accounts in all of the Baltic banks of the Swedbank Group with the same user ID. This option is only available in the business client Internet Bank. In order to make use of it, you must submit an application to the bank or get in touch with your client manager.

Once access has been granted, the option to select the country appears on the screen in the business client Internet Bank. You can use this to move from the Internet Bank of one country to another. You do not need to log out and log in again to move between the Internet Banks of different countries.

Traderoom

Traderoom is suited for companies that perform currency transactions and need resources to manage and optimise their currency risks. It is also a tool to use in the liquidity management of companies.

Find out more about Traderoom

Group account

A group account is a book account which reflects the financial status of the group as calculated on the basis of the sum of the balances of the current accounts of all group members. Group account resources comprise the balances of and reserved amounts in the current accounts of group members and the overdraft of the group.

Find out more about a group account

Baltic reporting

Baltic reporting is suited for foreign companies that have subsidiaries in the Baltic Sea region and wish to control their financial operations from their headquarters. It is also suited to Swedbank clients who have expanded their activities in the Baltic Sea region and wish to obtain regular overviews regarding their subsidiaries and/or affiliates or branches.

Find out more about Baltic reporting