If you are our customer, please contact us via bank message.
If you are not our customer, please contact us by e-mail.
We will answer you within 3 working days.
State fees must be paid to account no. 221023778606 of the Ministry of Finance. Only the state fees payable for
operations of the Patent Board and to the Estonian Motor Vehicle Registration Centre must be paid to the bank
accounts of these
two institutions. The reference numbers of state fees are available on the homepage of the Ministry of Finance.
If you pay a state fee in the Internet bank, you will not have to obtain a confirmation of your payment from a
Information about your state fee payment will reach the relevant authority immediately after it is received in
of the Ministry of Finance.
Make sure you indicate the purpose of the payment and the person on whose behalf you pay the state fee in the
details of the payment,
otherwise the payment will be deemed as impersonal and you will have to pay the state fee again. In order to get
back incorrectly paid amount, you have to contact the institution the reference number belongs to.
Domestic payments can be used to make transfers from your Swedbank account to any other bank in Estonia.
Payments between banks move fast and the money is generally received in the payee’s account on the same day.
Intra-Bank Payment is the quickest and the cheapest i.e. both you and the payee have accounts in Swedbank. In such
a case the money reaches the payee´s account in an hour at the latest.
If both you and the payee have accounts in Swedbank, then the money will be received in the payee’s account in
an hour at the latest. Payments made after 10 pm will reach the payee the next day at the latest. Intra-bank
payments made in the Internet bank cost 0,16 euros.
Transfers to other Estonian banks usually reach the payee the same day if the payment is made before 4:30 pm. Payments made in evenings, at weekends and on public holidays will usually reach the payee the next business day.
The Internet Bank (choose New Payment)
and Swedbank’s new app, Swedbank Eestis, enable both private and
business customers to make payments up to 15,000 euros in instant payments. Instant payments generally
reach the recipient in a few seconds and can be made to all local banks that offer the opportunity of
receiving them. At the moment, Swedbank clients can make instant payments within Swedbank itself, Coop
Pank, LHV and SEB. The payments can be received from European banks that have joined the pan-European
system of instant payments. You can check with the recipient’s bank whether they enable instant payments
and the list of participating banks can be found on the
official website of the Eba Clearing.
As per other euro-based SEPA payments, incoming instant payments are free of charge. For outgoing instant
payments the price is the same as for ordinary domestic payments in euros; with no additional fees.
If you need to transfer money some time in the future, you can prepare a payment order for up to a year in advance. You do not need to have sufficient funds for the payment in your account on the day you prepare the payment order. However, you need to make sure that you have the required funds in your account on the payment date.
If you find that there were errors in the details of the payment order, but you still made the payment,
please contact our client helpline immediately by calling 613 2222.
You can only transfer foreign currencies to accounts in Swedbank by domestic payments. Foreign currency
other Estonian banks can only be made with international payment orders. You must also keep in mind that you
be charged the international payment fee for such payments.
If you've lost your card or any data used in your Authentication tools or if you suspect that they‘re disclosed to other
people, immediately call us at any time of the day or night. We will block your card or access to Internet Bank account
immediately and no one else will be able to access money in your bank accounts.
We will also automatically block access to Internet Bank if incorrect login data (User ID or code from the PIN code
generator) is entered 5 times in a row. You can unblock it by calling us at 6310310 / 6132222 (from 8:00 to 20:00 on working
days, and from 9:00 to 16:00 on Saturdays). In case of a repeated block, you will have to visit the bank’s branch. You
should book a visit in advance. Have you discovered any unauthorised transactions on your account performed prior to the
blocking of Internet Bank access? Review your account statement and submit the information to us .• We will also
automatically block access to Internet Bank if incorrect login data (User ID or code from the PIN code generator) is entered
5 times in a row. You can unblock it by calling us at 6310310 / 6132222 (from 8:00 to 20:00 on working days, and from 9:00
to 16:00 on Saturdays). In case of a repeated block, you will have to visit the bank’s branch . You should book a visit in
advance. Have you discovered any unauthorised transactions on your account performed prior to the blocking of Internet Bank
access? Review your account statement and submit the information to us.
The login session is terminated when no activity happens for 5 minutes. You will be asked to re-enter your login details.
Time limits are used for security reasons, to prevent Internet Bank access if a user forgets to log off from his/her account
after finishing using the Internet Bank.
Once you finish Internet Bank session, log off (by clicking 'Logoff') and close the browser.
On the computer:
By clicking on the lock sign you should see the correct Swedbank certificate:
On the smart device:
Before entering your login data, make sure that the website domain is “swedbank.lt”.
When shopping online, be prudent with your personal and financial data. Properly assess the threats, which you may
encounter on the internet. We recommend to ensure protection of personal devices and always follow these safety tips:
It is important for us at Swedbank that our customers can feel safe and secure when managing their monetary affairs with
our electronic channels. Therefore, we seek to ensure the highest security level in IT systems. Despite this, an error may
slip by. If you have found a security flaw, we would like to hear more about it to be able to correct the problem as soon as
Send an email to us at firstname.lastname@example.org. We
prefer that you use our public PGP key
to protect the information you send over. Make sure to have included the following information:
This personal data submitted by you will be processed by Swedbank in order to inform you about the analysis of IT security
flaws noticed by you and their correction, and, if necessary, to contact you regarding the revision of the information
submitted by you. More information about Swedbank’s data processing procedure is available in the Swedbank Principles of
Processing Personal Data at
You can report security flaws that you have found in any of our services. Examples of security flaws are cross-site
scripting, flaws in encryption or flaws with security implications in logic controls. The reporting service is not
designated for other logical errors, errors in texts, questions about our services, questions about the security of our
services or similar.
We will confirm that we have received your description, continuously keep you updated while we process the issue, and
inform you when the issue is fixed. Claims for compensation as a condition for sending in a vulnerability are not accepted.
It is important for both us and our clients that you follow good practice, i.e. that:
Yes, but then we cannot respond back and keep you updated on the status.
Key ID: 0x0AD6CCAF
Control code: 2D14 4030 6D4B 68C3 F286 3AC6 333B E8E4 0AD6 CCAF
We encourage you to update your browser and operating system version as soon as update is released. These updates can be set up automatically for better security and experience in our digital channels. We officially support these browser versions:
If you have any questions or suggestions, send a bank messages. We value your opinion!