If you are our customer, please contact us via bank message.
If you are not our customer, please contact us by e-mail.
We will answer you within 3 working days.
Member States of the European Union and the European Economic Area
Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary,
Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania,
Slovakia, Slovenia, Spain, Sweden and the United Kingdom.
Other countries to which EU payments can be made
Andorra, French Guyana, Gibraltar, Guadeloupe, Martinique, Reunion, Monaco, San Marino, Switzerland and Vatican City.
Payments are transfered to the beneficiary's bank on a settlement day. A settlement day is a calendar day that is not a Saturday, Sunday, national or public holiday.
Due to Financial Sanctions, Risk Appetite and policies adopted by Swedbank and terms and conditions of Swedbank's correspondent banks, Swedbank has the right not to execute international payments (incl. crediting of incoming payments) in any currencies related to the EU and U.S. comprehensively sanctioned countries/ regions:
Swedbank may also hold the customer’s payment in order to investigate whether the international payment is not related to Financial Sanctions and is in line with Swedbank internal decisions and correspondent banks’ risk appetite to/from any country/region where embargoes, other restrictive measures are imposed or to/from other high-risk countries/ regions. The execution of stopped international payments may be delayed and customers may be asked to provide additional information about their transactions as a consequence of such investigation.
The list of countries/ regions inter alia includes (the provided list is not full as Financial Sanctions as well as internal decisions can be imposed/ revoked over the time):
In assessing if the international payment is related to above mentioned countries/ regions the Bank will check connections to international sanctions imposed and analyse additionally:
Swedbank would like to draw your attention to the fact that the term of executing international payments or when it already executed (incl crediting of incoming payments), may be extended or international payments may be blocked or frozen by other banks than Swedbank, which also participate in the execution of payment (correspondent banks, bank of beneficiary or sender). Swedbank will not compensate its clients
for any damage resulting from the payment being frozen. Therefore, the Customers should always evaluate potential International Sanctions risks by themselves.
IBAN always starts with the two-digit country code, which is followed by two check digits, a reference to the bank (local code of the bank) and the payee’s domestic account number.
Using IBAN reduces delays and errors in payments, because the bank that sends out the payment can check whether the international bank account number is correct before the payment leaves the bank.
To obtain your international bank account number, please use the IBAN calculator
Please note, if you or your company operates in the field of shipping or is connected to mentioned field, then according to international shipping area regulations it is mandatory to add following information to the field 'details of payment':
Otherwise, payment might be delayed since the missing details will be inquired from the bank of payer. If the payment is not in accordance with international standards (including the U.S. legal acts) the payment might be frozen in the correspondent bank.
Swedbank would like to draw attention to the fact that both the EU and the U.S. imposed broad (comprehensive) International Sanctions related to Crimea and Sevastopol regions.
These sanctions cover restrictions and prohibitions on imports, exports, investments and financing in relation to these regions.
Due to the current situation, internal decisions and the risk policies of the main correspondent banks, Swedbank will not, as a rule, perform international payments (both outgoing and incoming) to these regions or related to these regions (i.e. beneficiary address is indicated in Crimea) in any currencies.
Swedbank would like to draw its clients’ attention to the fact that all payments in US dollars to Gazprombank, VEB, VTB, the Russian Agricultural Bank, the Bank of Moscow and Sberbank, any of their subsidiaries and foreign branches are at high risk of being frozen due to the prohibition on financing the USA has established on these banks.
The risk is high because payments associated with concealed financing are difficult to detect, as a result of which unforeseen misinterpretation and different handling by other banks cannot be ruled out.
For ordinary clients (i.e. not financial institutions) the high risk is associated with payments whose recipient (not the recipient’s bank) is listed above or whose payment explanation refers to financing or is directly or indirectly connected to a particular individual (e.g. an owner or representative) associated with a named subject.
In addition to the banks listed above, USD payments to the Donetsk and Lugansk regions of Ukraine also face a heightened risk of being frozen, since both the USA and the European Union have imposed sanctions on ‘national structures’ and related individuals in these areas.
International Sanctions are restrictive non-military measures put in place in order to preserve the international peace and security, as well as respect for human rights. They are imposed by United Nations (UN), European Union (EU) or by individual countries (e.g. United States (U.S.)). International sanctions are imposed against entire states, as well as natural and legal persons, who violate the human rights, commit ethnical, territorial conflicts, support terrorism, violate other international norms and principles.
International Sanctions take various forms based on their purpose objective (e.g. to prevent armed conflict, counter terrorism). They can be individual (e.g. travel ban, asset freeze), target goods and services (e.g. arms embargoes or proliferation-related goods, dual-use goods), can be focused on core economic sectors (e.g. oil or financial sectors) or be comprehensive targeting entire country (e.g. North Korea).
Swedbank, as well as all other financial institutions, implements international Financial Sanctions. It has to be pointed out that depending on the countries where the financial institutions operate, the lists of sanctions which the financial institutions follow could slightly differ.
Financial Sanctions implemented by Swedbank:
Additionally, Swedbank considers correspondent bank requirements as well as its own risk appetite. Therefore, Swedbank will not engage in any actions that directly or indirectly circumvent the Financial Sanctions prohibitions, correspondent banks and internal decisions.
Below are provided major types of Financial Sanctions implemented within Swedbank:
It is important to mention that the asset freeze and some sectoral restrictions are also applicable to entities that are owned or controlled, directly or indirectly, by designated persons. Although those entities may not be itself designated and included into sanctions lists the same Financial Sanctions are applicable for them and needed to be implemented by Swedbank.
EU imposed International Sanctions (including implemented UN sanctions) apply within the territory of EU and to all EU persons inside or outside the territory of EU. Thus, both financial institutions and their customers are legally responsible for complying with the EU sanctions and have the obligation to inform the competent authorities on the cases they know or suspect transactions with sanctioned entities.
Each Customer has to assess potential International Sanctions’ risks when involving themselves in business transactions. International Sanctions are generally widely publicised, and Customers, especially operating internationally, have to understand and take action regarding International Sanctions (not only Financial ones) that might be relevant for them. Therefore, Customers have to consider business activities, which could be exposed to International Sanctions and take appropriate risk mitigation steps.
The information provided above is not all-embracing, and Customers are advised to consult competent authorities or should seek independent legal advice in case of any questions related to implementation of International Sanctions.
Military goods cover military technology and equipment which might be used for internal repression or international aggression or contribute to regional instability.
Dual-use good are items, including software and technology, which can be used for both civil and military purposes, and shall include all goods which can be used for both non-explosive uses and assisting in any way in the manufacture of nuclear weapons or other nuclear explosive devices. Usually when arms embargoes/ restrictions on dual-use items are imposed, related technical, financial assistance as well as other services are also prohibited. Although the primary responsibility for the classification of goods and technologies lies with the Customers sending or receiving such items, the prohibition to provide financial assistance is also mandatory for the Bank.
The prohibition on military goods/ dual-use items means that Swedbank cannot participate in any financial transactions, provide business support or any financial support to customers that sell, supply, transfer, mediate or export such goods to restricted countries (e.g. Russian Federation), if they are intended for military purposes, or sell, supply, transfer or export such goods to the certain EU listed entities. Therefore, Swedbank could conduct additional checks on related payments. Thus, the fulfilment of the payment order may be delayed or rejected.
There are items related to Energy sector listed by EU which are restricted to be exported to Russia. U.S. has imposed restrictions on all goods/ non-financial services or technology in support of energy projects. Therefore, Bank must be aware if the Customer has an authorization from authorities in order not to be involved in prohibited transactions.
You can transfer money to foreign banks or receive money from abroad through your account in Swedbank. If your account does not contain the currency in which you wish to make the payment, the bank will convert the relevant amount on the basis of the exchange rate valid at the moment the payment is made. You must fill in an international payment order if you wish to transfer money abroad.
International Bank Account Number (IBAN) is the international standardised format of your account number. BIC (also known as a SWIFT code), is an 8 or 11-digit combination of letters (or letters and numbers), which allows for identification of the beneficiary's bank upon processing international payments. Swedbank's BIC, i.e. SWIFT code, is HABAEE2X.
NB! Using the international account number IBAN and the BIC/SWIFT of the beneficiary’s bank on the international payment order guarantees that money moves faster and you save on costs. If the beneficiary’s account number has not been given in the IBAN format and foreign bank therefore submits a service fee claim to Swedbank, it will be deducted from the client’s account.
More about IBAN
You do not need current accounts in foreign currencies if you wish to make international payments. The amount required for the transfers will be converted in your account according to the current exchange rate. The bank automatically offers special exchange rates for amounts starting at 10 000 euros converted between 8 am and 5 pm on business days. The special rate depends on the amount and the specific currency.
The same conversion principle is also applied to international receipts. The foreign currency received in your account as a result of an international payment is automatically converted into euros on the basis of the current exchange rate.
According to Chinese Republic law International payments in CNY are not allowed from/to private persons.
International payments in CNY between Companies are allowed only for Chinese Companies which have local license to receive international payments in CNY.
Bank has the right (as per correspondent bank requests) to require and customer has liability provide to bank export-import documents or other trade documentation.
Payment details: /GOD/ payment for clothes, invoice nr. 123, contract nr.5 etc.
If mandatory details are missing payment will be cancelled.
Please be informed that as of 16 June 2017 Swedbank AS will close EUR and USD accounts in Deutsche Bank AG (DEUTDEFF) and in Deutsche Bank Trust Company Americas (BKTRUS33) and continues with the following main service providers for payments in EUR and USD:
Please ensure that your business partners have these updated payment details.
In order for an international payment to reach your account, you’ll need to provide the person making the transfer with the following data:
Please note: You must select the correspondent bank according to the currency of the transfer.
Single Euro Payments Area or SEPA allows you to make payments in euros anywhere in the euro zone on the same terms and conditions. Swedbank is a member of SEPA.
Money moves from Estonia to Latvia, Lithuania, Sweden, Finland, Denmark and Norway in three hours.
You can make payment within Swedbank Group if the payee also holds an account in a Swedbank Group bank. The beneficiary’s IBAN must be specified.
In Swedbank, you can make international payments to all European Union countries and our partner banks in Latvia, Lithuania, Finland, Denmark, Norway and Sweden that are faster and cheaper than usual.
International payments in Russian roubles can be made to all Russian banks and to the foreign banks that have
correspondent accounts in Russian roubles.
The Central Bank of the Russian Federation demands that all Russian banks check all rouble payments received from
abroad. If you wish your payment to reach the payee in time, you have to make sure that you have filled in the
payment order according to requirements. Otherwise Russian banks have the right to check your payment and it means
that your payment may be delayed.
the taxpayer identification number or INN (and KPP) is inserted in the field “payee’s name” before the name. If
the payee’s name is too long, the remainder of the name must be written in the address field without any spaces
(without a hyphen).
Example: INN1234567891.KPP123456001 ООО Severnyy Tr/e/vel.
The father’s name (patronymic) of the payee must be added upon making a payment to a private client.
Example: Potapov Ivan Ivanovich
a 20-digit number, the digits 6-8 of which are 810.
full name of the payee’s bank + city + BIK of the payee’s bank (9 digits) + correspondent account of the payee’s
bank in the Central Bank of the Russian Federation (20 digits, starts with 301). The last three digits of the BIK
and the correspondent account must coincide.
Example: OAO AKB Probiznesbank, g.Moskva, 044525986.30101810600000000986
(presumes a 20-digit account starting with 303), the name of the branch and the account are inserted in the field
“payee's bank” and the data of the parent bank will be inserted in the field “correspondent bank”.
Payee’s bank: Vernadskoe otdelenie 9038, 303xxxxxxxxxxxxxxxxx.
Correspondent bank of the payee’s bank: OAO AKB Probiznesbank, g.Moskva, 044525986.30101810600000000986
Example: (VO20100) predoplata za transportnye uslugi, schet no.5 ot 15.03.2012, NDS 1500 RUB.
Currency transaction code (VO) should be asked from the foreign partner. In the absence of the code, the payment will
be returned. If you want to select the VO code yourself, it must be kept in mind that a non-resident means a
non-resident of Russia (i.e. an Estonian citizen or a company registered in Estonia) and a
resident means a resident of Russia (i.e. a Russian citizen or a company registered in Russia).
If you've lost your card or any data used in your Authentication tools or if you suspect that they‘re disclosed to other
people, immediately call us at any time of the day or night. We will block your card or access to Internet Bank account
immediately and no one else will be able to access money in your bank accounts.
We will also automatically block access to Internet Bank if incorrect login data (User ID or code from the PIN code
generator) is entered 5 times in a row. You can unblock it by calling us at 6310310 / 6132222 (from 8:00 to 20:00 on working
days, and from 9:00 to 16:00 on Saturdays). In case of a repeated block, you will have to visit the bank’s branch. You
should book a visit in advance. Have you discovered any unauthorised transactions on your account performed prior to the
blocking of Internet Bank access? Review your account statement and submit the information to us .• We will also
automatically block access to Internet Bank if incorrect login data (User ID or code from the PIN code generator) is entered
5 times in a row. You can unblock it by calling us at 6310310 / 6132222 (from 8:00 to 20:00 on working days, and from 9:00
to 16:00 on Saturdays). In case of a repeated block, you will have to visit the bank’s branch . You should book a visit in
advance. Have you discovered any unauthorised transactions on your account performed prior to the blocking of Internet Bank
access? Review your account statement and submit the information to us.
The login session is terminated when no activity happens for 5 minutes. You will be asked to re-enter your login details.
Time limits are used for security reasons, to prevent Internet Bank access if a user forgets to log off from his/her account
after finishing using the Internet Bank.
Once you finish Internet Bank session, log off (by clicking 'Logoff') and close the browser.
On the computer:
By clicking on the lock sign you should see the correct Swedbank certificate:
On the smart device:
Before entering your login data, make sure that the website domain is “swedbank.lt”.
When shopping online, be prudent with your personal and financial data. Properly assess the threats, which you may
encounter on the internet. We recommend to ensure protection of personal devices and always follow these safety tips:
It is important for us at Swedbank that our customers can feel safe and secure when managing their monetary affairs with
our electronic channels. Therefore, we seek to ensure the highest security level in IT systems. Despite this, an error may
slip by. If you have found a security flaw, we would like to hear more about it to be able to correct the problem as soon as
Send an email to us at email@example.com. We
prefer that you use our public PGP key
to protect the information you send over. Make sure to have included the following information:
This personal data submitted by you will be processed by Swedbank in order to inform you about the analysis of IT security
flaws noticed by you and their correction, and, if necessary, to contact you regarding the revision of the information
submitted by you. More information about Swedbank’s data processing procedure is available in the Swedbank Principles of
Processing Personal Data at
You can report security flaws that you have found in any of our services. Examples of security flaws are cross-site
scripting, flaws in encryption or flaws with security implications in logic controls. The reporting service is not
designated for other logical errors, errors in texts, questions about our services, questions about the security of our
services or similar.
We will confirm that we have received your description, continuously keep you updated while we process the issue, and
inform you when the issue is fixed. Claims for compensation as a condition for sending in a vulnerability are not accepted.
It is important for both us and our clients that you follow good practice, i.e. that:
Yes, but then we cannot respond back and keep you updated on the status.
Key ID: 0x0AD6CCAF
Control code: 2D14 4030 6D4B 68C3 F286 3AC6 333B E8E4 0AD6 CCAF
We encourage you to update your browser and operating system version as soon as update is released. These updates can be set up automatically for better security and experience in our digital channels. We officially support these browser versions:
If you have any questions or suggestions, send a bank messages. We value your opinion!