If you are our customer, please contact us via bank message.
If you are not our customer, please contact us by e-mail.
If you are unable to log in, we invite you to check the following settings and make sure, that
If you use Smart-ID, make sure that you have an active account in Smart-ID app and your mobile phone has Internet available (connection). Make sure that PIN1 is entered in Smart-ID app within 2 minutes of appearance of the control code.
If you use new type of PIN-calculator, make sure that during authorization you enter APPLI 1 code. If also your spouse or colleagues use PIN-calculator, make sure that you use the right one.
If you are using ID card, make sure that your computer is prepared for working with ID card (ID card software has been installed and ID card reader is working), and correct PIN is entered.
State fees must be paid to account no. 221023778606 of the Ministry of Finance. Only the state fees payable for
operations of the Patent Board and to the Estonian Motor Vehicle Registration Centre must be paid to the bank
accounts of these
two institutions. The reference numbers of state fees are available on the homepage of the Ministry of Finance.
If you pay a state fee in the Internet bank, you will not have to obtain a confirmation of your payment from a
Information about your state fee payment will reach the relevant authority immediately after it is received in
of the Ministry of Finance.
Make sure you indicate the purpose of the payment and the person on whose behalf you pay the state fee in the
details of the payment,
otherwise the payment will be deemed as impersonal and you will have to pay the state fee again. In order to get
back incorrectly paid amount, you have to contact the institution the reference number belongs to.
Domestic payments can be used to make transfers from your Swedbank account to any other bank in Estonia.
Payments between banks move fast and the money is generally received in the payee’s account on the same day.
Intra-Bank Payment is the quickest and the cheapest i.e. both you and the payee have accounts in Swedbank. In such
a case the money reaches the payee´s account in an hour at the latest.
If both you and the payee have accounts in Swedbank, then the money will be received in the payee’s account in
an hour at the latest. Payments made after 10 pm will reach the payee the next day at the latest. Intra-bank
payments made in the Internet bank cost 0,16 euros.
Transfers to other Estonian banks usually reach the payee the same day if the payment is made before 4:30 pm. Payments made in evenings, at weekends and on public holidays will usually reach the payee the next business day.
The Internet Bank (choose New Payment)
and Swedbank’s new app, Swedbank Eestis, enable both private and
business customers to make payments up to 15,000 euros in instant payments. Instant payments generally
reach the recipient in a few seconds and can be made to all local banks that offer the opportunity of
receiving them. At the moment, Swedbank clients can make instant payments within Swedbank itself, Coop
Pank, LHV and SEB. The payments can be received from European banks that have joined the pan-European
system of instant payments. You can check with the recipient’s bank whether they enable instant payments
and the list of participating banks can be found on the
official website of the Eba Clearing.
As per other euro-based SEPA payments, incoming instant payments are free of charge. For outgoing instant
payments the price is the same as for ordinary domestic payments in euros; with no additional fees.
If you need to transfer money some time in the future, you can prepare a payment order for up to a year in advance. You do not need to have sufficient funds for the payment in your account on the day you prepare the payment order. However, you need to make sure that you have the required funds in your account on the payment date.
If you find that there were errors in the details of the payment order, but you still made the payment,
please contact our client helpline immediately by calling 613 2222.
You can only transfer foreign currencies to accounts in Swedbank by domestic payments. Foreign currency
other Estonian banks can only be made with international payment orders. You must also keep in mind that you
be charged the international payment fee for such payments.
If you have any questions or suggestions, send a bank messages. We value your opinion!