Rights and Obligations
Only legal entities who have opened an account in Swedbank can use the Bank Link.
A merchant who has joined the Bank Link must notify its customers on the opening page of the e-shop about the
opportunity of payment through Internet bank. Swedbank`s Insignia will be put up there for that purpose.
The merchant, not Swedbank, will bear liability for the quality and delivery of the goods and services provided on the
website. The customer should lodge any complaints in connection with the quality and delivery of goods and services
directly to the merchant.
The bank will have the right to forward to the customer who paid through the Bank Link the data of the merchant if the
data is necessary for the customer for lodging a complaint.
Through the Bank Link, the merchant receives information about whether the customer has paid for the product /service or
The bank will bear liability for the execution of payment orders made through Internet bank. Payments that have been
made cannot be cancelled later.
The transaction fee is paid once a month for the services used during the previous month.
The Bank Link subscription fee is 65 EUR. The transaction fee is 1% of the amount of the purchase, but not less than 0,13 EUR and not more than 3,20 EUR per transaction.
The authentication fee is 0,11 EUR+ VAT per time (0,13 EUR per time)
Time of payment transfers
If the payment has been sent to the bank before 10:00 p.m., the amount of the payment will be withdrawn from the account
of the remitter within the same date. Payments made after 10:00 p.m. will be withdrawn from the account of the remitter
within the next day.
The amount will be transferred to the account of the beneficiary within one hour as of the withdrawal of money from the
account of the remitter.
Additional modules, which exchange requests with the bank and prepare and verify digital signatures, shall be installed
on the web server of the merchant.
The merchant generates a digital signature and forwards it in the form of a certificate request to the bank.